Return and Cancellation Policy

Effective Date: January 16, 2025

At SatelliteInternetDeals, customer satisfaction is our top priority. Below are our policies regarding cancellations, returns, and refunds to ensure a seamless experience.

1. Cancellation Policy

We understand that plans may change. To cancel an order or service and receive a full refund, requests must be submitted in writing at least 15 days before the scheduled delivery or service activation date. Cancellations made after this period may not qualify for a refund.

2. Refund Policy

Refund requests must be made within 15 days of receiving the product or service. After this period, all sales are considered final.

  • Eligible Refunds: Refunds apply to items returned in their original condition or for services not rendered as agreed.
  • Ineligible Refunds: Refunds are not available for items damaged due to misuse or for returns initiated beyond the 15-day window.

3. Non-Payment Policy

To ensure uninterrupted service, payments must be made on time. If payment is not received within one day of the invoice date, service will be suspended until full payment is received. We encourage prompt payments to avoid disruptions.

4. Payment Acknowledgment

By completing a payment, the customer confirms that the products or services have been delivered as agreed. Any concerns or disputes must be reported within 15 days of payment. After this period, the sale is considered final.

5. How to Initiate a Return

If you qualify for a return, follow these steps:

  1. Contact Us: Notify our support team via email or phone within the eligible return period, including your order details and a brief description of the issue.
  2. Submit Proof: Provide photos or videos highlighting any defects or issues for assessment.
  3. Follow Return Instructions: If your request is approved, we will provide return authorization and step-by-step guidance for completing the return.

6. Need Assistance?

Our support team is here to help! Contact us for any concerns or inquiries.

📧 Email: sinternet221@gmail.com
📞 Phone: +1 (866) 401-5254
📍 Address: 33 Fountayne Ln, Lawrence Township, NJ 08648, United States

We appreciate your trust in SatelliteInternetDeals and are committed to providing a hassle-free experience while addressing your concerns efficiently.